Return policies for Returns – Exchanges

Please follow this important information about our return policies (please read carefully all the information and comply with each of the points below).

If you need help to know your size or any questions about your exchange order, please contact our agents who will give you personalized advice through Whastapp  1 305 7675506. (Monday to Friday from 9 AM to 4 PM EST)

1. The garment must have the original tags and original packaging. Without exception, without this, it is not possible to make an exchange.
2. The garment must be in the same condition that we sent it to you (without cuts, loose threads, clean, etc). The garment must be new and must not have been used.
3. The cost for returning the order and the new shipping cost must be borne by the buyer. When we receive your return, we will email you to make the payment of  $8 corresponding to the shipment of the new garment.

4. We make an exchange the size of the same garment that was ordered or if you like to exchange it for another reference, the new item must be the same price or a higher price,  we do not refund money or credits. Remember that the garments from size 2XL and over have an extra cost of $ 3.
5. We don’t refund money.
6. We only receive purchases that have been made through our website or by phone in our FajasMyD Store in the USA.
7. you don’t need to send back the catalog and return policies that we send to you.
8. You can request a garment exchange within 30 calendar days after purchase
If you comply with ALL return policies please return the garment to;
e-commerce FAJAS MYD
1255 West 46St # 9
Hialeah FL 33012

And send us a note with the size or reference that you want to exchange.
For any additional information, don’t hesitate to contact us.

 
Fajas MYD

Important:
We remind our clients that our products are considered intimate garments. The company has high-quality standards that grant the ability to accept or not garments that do not comply with the policies for the change for hygiene or care conditions.